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About Us

Customer Service

Our single most important goal is to deliver the very best customer experiences every minute of every day. Duggan's Appliances strives to be the every day hero to our customers.

Knowledge & Expertise

When our customers are remodeling or building a new house, Duggan's has all the expertise, product knowledge, inventory, brands, displays and services to meet and exceed their needs.

Service & Repairs

When an appliance breaks, we are there, just in time and with the right product, delivery, installation and service.

Exceptional sales, service and customer satisfaction are the backbone of our culture.

Duggan’s Service & Sales, now owned and operated by Don’s Appliances out of Pittsburgh, PA is an independent appliance retailer that was originally founded in 1965 by Skip Ignaczak, who still oversees elements of the business as Facility Supervisor. Duggan’s sells, delivers, installs and services all major appliance brands. We also carry outdoor accessories from YETI, Weber, Napoleon and more. As a member of the national buying group, BrandSource, we are able to leverage multi-million-dollar buying power which allows us to sell our products competitively, lower than box stores. Duggan's has brought to the Erie market lower prices, same day or next day delivery, a newly renovated showroom and the latest technologies throughout the sales process, delivery tracking and service diagnostics to better meet our customer’s needs.

Large enough to offer competitive pricing, yet small enough to continue offering the “white glove” service we were founded on, our focus is always on the customer experience, from the first step into a showroom to purchase and well after our product has been installed.